Real implementations across CRM, BI, and enterprise platforms. Names anonymized to protect client confidentiality.
A fast-growing European EV manufacturer needed a unified CRM to manage their online-to-offline (O2O) customer journey across three markets — from web configurator to dealer handover.
Implemented five Salesforce clouds with unified customer profiles, Commerce Cloud webshop with Stripe/Adyen payment integrations, dealer portals on Experience Cloud, and Loyalty Cloud for retention.
An electric vehicle company needed centralised BI across 10 European markets, integrating marketing spend data (Google Ads, Bing, Matomo) with CRM and ERP data for executive reporting.
Built a Databricks data lake ingesting from multiple sources. Created Power BI dashboards for C-suite with real-time pipeline visibility, marketing attribution, and operational KPIs. Migrated from legacy ERP to Dynamics F&O.
A global construction tools manufacturer needed automated lead scoring, routing, and territory mapping for their India operations — replacing manual spreadsheet-based processes.
Designed lead management workflows on SAP HANA with automated scoring models, territory-based routing rules, and stage-based nurture sequences. Built BI reports for regional performance tracking.
A global pump manufacturer with multi-org Salesforce deployments needed automated metadata deployments, replacing error-prone manual change sets.
Implemented SFDX-based DevOps with Hardis CLI on Azure DevOps. Automated CI pipelines for metadata validation, apex test execution, and environment-specific deployments across sandbox and production orgs.
A pharmaceutical machinery manufacturer needed a purpose-built CRM that tracked complex machine configurations, service histories, and spare parts — requirements too specific for off-the-shelf solutions.
Designed and built a Java-based CRM from ground up — database schema, UI, workflow automation, and reporting. Integrated with existing production systems for real-time machine status tracking.
A leading European fashion marketplace needed to streamline partner onboarding — reducing manual data validation and accelerating time-to-first-sale for new brand partners.
Built automated data validation pipelines for partner onboarding, implemented business logic rules for quality checks, and designed sales process optimisation frameworks for partner management teams.